Help & Information
How difficult is the booking process?
Not difficult at all! Once you’ve decided on an available act and agreed a price, we will issue you will a contract, invoice and terms of business. We generally ask for a 25% deposit to be payable within 7 days of the booking being made. We also issue paperwork the act so the booking is fully secured. You can update us with any further details or queries at any point and we can arrange for you to speak to the act directly before the event.
Won’t booking through an agency cost more?
Many people worry about the cost of entertainment and without much knowledge of the entertainment industry, they can be taken advantage of. We know the usual rates for acts and have built up relationships with them, so can get the best, competitive prices for every event. This means you will pay LESS for your entertainment, not more!
Can’t I just find my own act on the internet?
Many people will search on the internet these days but with the vast amount of information and number of pages available, you can soon feel lost, not to mention you also have no guarantee of the quality of these acts.
We only use tried and tested acts and will be able to recommend entertainment that is suitable for your specific event, helping you to choose and book the act we know will work perfectly.
In addition, we also keep abreast of current market trends so can offer you appropriate entertainment for event.
Booking through us also provides security. Consider what would happen if you entered into a contract with an act directly and on the actual day of the booking there was a complication such as an accident, sickness or the act simply didn’t turn up! What come-back would you have? We are on hand 24 hours a day to ensure a suitable replacement is arranged immediately.
What if I need to cancel?
Depending on the event date and at what point you cancel, a cancellation fee may be payable. This is because the act has held the date for you and will have turned down other work and may not be able to re-sell the date. The cancellation fee is paid to the act cover any loss of earnings. We will always negotiate the best deal for both parties in this situation and if the act is re-booked at the same fee or higher, no cancellation fee will be payable by the client.
What if the act cancels?
We have procedures in place to make your booking as secure as possible, with contracts, terms of business, out of hours back-up service, emergency contacts and several verbal confirmations to both the act and client to assure that all details are confirmed and the act is fully prepared. Should the unexpected happen on the day in question an agency will be on hand to deal with the problem and find a suitable replacement immediately so your event isn’t ruined!
Do I need to provide anything for the act?
Most acts bring everything the need with them to perform, such as their PA system, lighting etc. We ask that you provide them with a suitable performance area, a private room to get ready in and suitable electricity points. General hospitality will also be appreciated.
If the act has any specific requirements, this will be discussed with you prior to booking.